Elements and Performance Criteria
- Apply suitable counselling and support techniques to assist individual with AOD issues
- Ascertain the immediate and proximate needs and goals of client with complex and multiple needs
- Review range of models and techniques, including group activities, to meet assessment outcomes
- Design intervention and support strategies to meet assessment outcomes
- Apply intervention strategies with a range of clients in a range of settings
- Maintain engagement with reticent client
- Explore potential legal and health issues
- Integrate and apply advanced generic counselling competencies to clients affected by alcohol and other drugs
- Document client interventions according to agency policy
- Review personal and agency ability to deliver service to address all client needs
- Consult and review case management plans
- Ascertain client 's social, emotional and other needs that cannot be met in agency service
- Identify limitations and role boundaries in current practice
- Identify and refer to services able to address client needs
- Monitor and review client progress
- Consult with other services to support their delivery of AOD services within their scope
- Work cooperatively with significant others, co-workers and other services to support client needs